Laborer
Summary of Duties: Performs simple manual tasks including one or more of the following duties: Loads and unloads carts and pallets. Lifts and carries light to medium-weight packages and places them where directed. May use a hand-truck to move bulky but relatively light packages. Opens and unpacks cardboard cartons by hand and removes contents. Applies predetermined or computerized price tags to merchandise. Stocks shelves, rotates merchandise and dusts shelves. May bag merchandise at register. Picks-up trash and paper from grounds and working areas. May rake leaves and pull weeds, as required. May retrieve shopping carts from parking lot. Replenishes sacks and other expendable items used for merchandise.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, any injury, occupational illness, and / or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Skills and Knowledge: Ability to read simple signs and follow simple oral instructions; move around well enough to work safely; lift and move light to medium-weight objects. Must be able to use simple tools and equipment such as rakes, hand-truck, power washer, etc.
Responsibility: Works with specific instructions and is not called upon to make decisions other than simple choices. For many tasks the manager frequently checks work, however for other tasks, such as picking up all paper and trash in the parking lot, oversight is not necessary or practical.
Physical Effort: Work requires light to moderate physical effort and involves frequently lifting and carrying light-to medium-weight objects. May drag garden hoses and push carts requiring similar effort; continually walks, bends, stoops and reaches. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.
Working Conditions: Work performed indoors may expose the worker to drafts, noise, dust and dirt and require standing on concrete floors for long periods. Outdoor work is not normally performed in bad weather. There is chance of minor injuries (Bruises, cuts, and scrapes).